Why would a business need an indoor connectivity audit?
The main reason is clarity.
A lot of businesses know they have certain areas where the signal isn’t great, but they don’t always know how bad it is or whether it’s affecting anything important. People often find ways around it, so the issue doesn’t always get reported properly.
One of the reasons why we’ve set up this audit is that it allows people to see what is actually happening across their premises. It shows where mobile coverage is strong, where it’s weaker and where it may not be available at all. Once you know that, you can make a much more informed decision about whether anything needs to be done.
This is just about giving people facts. You then have more power to decide how you want to move forward.
What sort of problems does poor indoor coverage cause?
It really depends on the business, but we often hear similar things. From a staff perspective, it’s about productivity levels and safety. If you have to walk around a building to find signal to make a call, you’re not able to do your job properly.
Likewise, it’s a concern for lone workers. Mobile phones are only as good as the signal they have. What do people do if they have an accident and aren’t able to call for help? It happens.
Then there are customer implications. In retail environments, customers may not be able to use loyalty apps, digital offers or other mobile tools while they’re in store.
While all of these things might be a small issue on its own, when it’s a frequent occurrence, it can start to affect the way people work and the experience customers or visitors have.
The biggest thing that most businesses don’t realise is that it’s not a problem you have to put up with. There are simple solutions that can have a massive impact.
What does the audit involve?
We’ve worked hard to make sure we keep it straightforward.
We will arrange a time that suits you and do an initial desktop review of your site before we arrive, so we can understand the basic details. In addition, it would be ideal to have plans of the premises to upload on our survey tool before attending. There is normally a building plan near the fire alarm panel, and that’s sufficient for what we need.
On the day, we complete an onsite walk with our mobile signal testing equipment. That allows us to check the availability of 4G and 5G signal in the agreed areas of the building.
When that’s complete, we provide a clear summary of what we found. We use a simple red, amber and green format, so you can quickly see where coverage is strong, where it may need attention and where it appears weak.
This is about highlighting your vulnerable areas so you can make the right decisions for your business.
Who should request an audit?
Any business or organisation that relies on people being able to communicate, access systems or use mobile technology inside the building could benefit from understanding its indoor coverage.
That could be a retailer, warehouse, office, healthcare site, public building, commercial premises or multi-site estate. It may also be useful if your building has areas such as basements, lifts, plant rooms, stockrooms or internal rooms where mobile signal may be unreliable.
Why should businesses look at this now?
Indoor connectivity is becoming more important all the time.
Businesses are using more mobile devices, connected systems, digital tools and customer facing technology than ever before. Tech is moving fast and more demands are being placed on networks.
A lot of businesses may not be aware that indoor mobile repeater solutions are available and affordable, and this doesn’t have to be a costly change.
Poor signal may have been something people could work around in the past, but those workarounds can become a real barrier as the business becomes more reliant on connectivity. The latest technology, after all, is only as good as the connectivity behind it.
An audit gives you a clear picture of what is happening now, so you can decide whether anything needs to change.
If you are unsure how strong your indoor mobile coverage really is, request your free indoor connectivity audit and we’ll be able to share what’s really going on.
